Joke insurance company
by Joe blow on May 17, 2017
      1 out of 5 stars
      
      
I had the wrong banking information on file and missed a payment, so they cancelled me. Also making my premium go way up and my vehicle was disabled until I found another company. I would STRONGLY recommend going anywhere else unless you want to waste a ton of time and money on this company.
Recently, I switched to Travelers (Dominion) because I got a call from a guy who works at Surex which is a broker company stating that he can get me a good quote for auto insurance for two cars I own and he lied saying that but that is only possible if I buy tenant insurance as well. While buying the insurance plan I asked him that I’m planning to sell one of my cars in the middle of the one-year insurance term so will the discount still continue and he said yes. Now I got rid one of the vehicles and they just removed $20 from my monthly bill cycle and when I tried cancelling the insurance he told me about the cancellation fee which he never mentioned about it until I decide to cancel what a ripoff! Worst experience ever, I would suggest not to deal with Travelers (Dominion)
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Hello, I wish I checked the reviews before accepting their policy. I don't know how to get out of it, no one answers the phone. God help me.
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I had insurance through dominion, I missed a payment called my broker and let him know he said they would take it the following month they never did though so I was under the impression it was cancelled. Appently I was wrong they never tried again 3 months later my insurance would've ended. So what did they do, they renewed my insurance for a another year without me knowing them at the end of that cancelled it for non payment and sent it to collections 7 months later for over a years worth of insurance when they stopped taking the money out after I missed 1 payment. This place will screw you over and financially screw you as well. I will never deal with dominion ever again this place is a joke when I talked to them about it they said it going to stand and I will have to fight with collections about it so I guess the courts will deal with this one.