Life Insurance Reviews

Manulife Life Insurance Reviews

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(99 reviews)
Manulife
1.8 out of 5 stars:
Customer service:
Value for Money:
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Difficult to deal with

by Lauren on Feb 18, 2022
1.5 out of 5 stars

I have found the customer support to be unhelpful, lacking either the competency or will to help clarify claims statements or process-related questions. They are much pickier than my other insurance company or past companies I have dealt with. For example, they do not allow claims for psychotherapists still under the supervision of a registered psychologist (while they get the experience required to join the professional association) or other practitioners whom they don't have in their database (e.g. masseurs) even if they are fully certified. The process to get certain expensive, medically necessary prescriptions approved is lengthy and convoluted and the coverage overall is less generous than any other plan I have taken part in.

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Kept me waiting 2 months just to tell me I don’t qualify.

by Jo on Dec 20, 2021
1.5 out of 5 stars

Very disappointed in their efforts to contact me.... Leaving me in financial distress. I’m also not able to return to work due to medical reasons atm.

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Misleading

by Shirin Dehghan on Sep 13, 2022
1 out of 5 stars

After 40 years of taking my money, this fraudulent company, now that I want to reduce my insurance due to the high cost of living, it brazenly sets my payment for only half of the previous price for a third of the insurance amount. If this is not a trick, then what is?

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