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Manulife Life Insurance Reviews

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(99 reviews)
Manulife
1.8 out of 5 stars:
Customer service:
Value for Money:

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Agent/rep availability
81.3%
Agent/rep callbacks
56.3%
Agent/rep attitude
43.8%
Agent/rep knowledge
37.5%
Claim - adjuster
37.5%
Claim processing time
31.3%
Phone wait times
25.0%
Billing/payments
12.5%
Cancellation experience
12.5%
Claim - denial
12.5%
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Unprofessional

by DentalRecep on Feb 25, 2021
1 out of 5 stars

Called Manulife from a dental office spent 37 mins on hold. Spoke to Jed put me on hold for another 15 mins for a breakdown to only disconnect the phone call once he answered and not calling the office back. The worst customer service and wait times.

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Phone wait times