Life Insurance Reviews
< Back to overview

Canada Life Life Insurance Reviews

This page has been viewed by: Please wait... consumers
(161 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

There are no positive trending topics so far...

Top negative trending topics ?

Agent/rep availability
70.4%
Claim processing time
48.1%
Agent/rep callbacks
37.0%
Claim - adjuster
33.3%
Agent/rep attitude
22.2%
Agent/rep knowledge
22.2%
Phone wait times
22.2%
Email/message wait time
14.8%
Policy coverage
14.8%
Claim - denial
11.1%
Share your own experience
Write a review

Affordable Life Insurance?

  • Rates from 20+ life insurers
  • Premiums start at $12/month
  • Standard & Guaranteed plans
  • Can be purchased remotely

Get a tailored quote

Filter

Most helpfull reviews
Ratings
5
(0)
4
(0)
3
(0)
2
(1)
1
(22)
Tags
Agent/rep availability (1) Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (2) Claim - denial (1) Claim processing time (4) Insurance Rates, Prices (1) Mobile app experience (1) On-hold times/transfers (1) Phone wait times (4) Refund (1)
Review author
Insurance Company representative (1)
Clear all

Calling in while sick

by Jack on May 11, 2022
2 out of 5 stars

I called Canada Life after waiting on hold for 25 mins, the agent could not find me in the system and she tried by my name asking me if it’s a new policy I said no. I said this is taking me a lot of effort to call in as I have Covid. She put a recording through saying there is a system error and it hung up on me, making me back call in again.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics
Agent/rep knowledge Phone wait times