Desjardins Insurance Home Insurance Reviews

Called to get a quote and they couldn't complete it via 1 call. Said they would call back and didn't. Sat on hold again to be told same thing. Gave up, went to a better company

Took nearly 3 years to repair our house for a hail claim. Over 20 voicemails were sent and 20 emails with no response back. Even the trades they sent, couldn't get their own quotes approved, and therefore gave up and left us. The worst experience ever. Way more than other companies too. Even after we cancelled, they still tried to bill us again. When you do get through on the phone, they will transfer you to various departments, and play dumb with you. I called them out and said this and they had no professional response. They rely on annoying the customer to the point where you get so frustrated that you just hang up, and therefore they still get paid. I'm also building a case with the BBB. This company has to get shut down. How it even runs like this is beyond crazy! I hope Karma crushes everyone in this company. Not worth the stress they intentionally put on their clients. Total fraud!