Desjardins Insurance Home Insurance Reviews

I don’t post very often, but I’m super pissed! Desjardins recently advised us that they would not be insuring our new house build anymore because IT IS TAKING TOO LONG… It is a larger custom home that has taken 2 years so far, with 5 months more to go… Not unreasonable for the size of this project… This has put me into a real predicament, as insurance companies generally will not insure residential properties mid-construction, only at the beginning… We found one that will, but at a crazy premium of $30,000 per year vs $5,580 that we were paying Desjardin since the beginning… and we have no choice but to do it… At no point did Desjardins ever advise us that there was a time limit to the policy until they sent us a notice of non-renewal… and when we ask them why we were not told this at the beginning of the policy, no one responds… Where is the time limit written in our policy? No one responds… There seems to be no consumer protection against shady insurance companies who pull stunts like this… There have been no problems on the job site, no accidents, no claims, no financial issues, no nothing... We have always paid our bills on time... We have been, for all intensive purposes, the perfect customer... I’m cancelling any remaining policies with them, and I hope others will too. As there is no consumer protection (other than auto), they can cancel your policy just like that too… This is not acceptable!

Every time I contact the adjuster to find out what updates about my claim. He told me - he will call back me. But this never happens. My claim was $15000.00 and he offered me $5200 for settlement. I refused and request to him for repair, which is still pending more than a month now. The adjuster is like a weak student, who is giving an examination paper.