Desjardins Insurance Home Insurance Reviews

Had little water damage in one section of my basement caused by a "recalled" toilet that came with my new house. It took Desjardins well over a month before anyone came to inspect and 3 months before repairs...and this was a small insurance claim. The adjuster was rude over the phone, she tried to be humorous but was more sarcastic than helpful. Tried to nickel and dime repairs that were imminent caused by this faulty manufactured toilet. Had never filed a house claim in 34 years. Had to contact her Director for fairness. Filed one car insurance claim "for my brand new car" that a neighbour's daughter backed into when she neglected to look when backing out of her laneway - new driver. Desjardins tried to nickel and dime that claim as well. An insurance adjuster was rude, sarcastic, and had a laissez-faire attitude. Some of their bank tellers are unwelcoming at times. Time to drop Desjardins! Stay away.

My home insurance went up $350 a year. I never had a claim. I have been with them for 7 years now. I will not renew and I brought them a huge customer base through me recommending them. Now you increasing my rates more than $30 a month. I called them and they said it's the best rate they can give me. I said I'll take my business somewhere else. They didn't care. I will not recommend them anymore and I will recommend to everyone I have in the past who went with them to go elsewhere as well as they will not care if you leave when they raise your rates that high for no reason. It's a shame because I'm a 10-star driver with them as well and when the policy comes up for renewal. I'll be switching auto insurance as well before they raise those rates through the roof. Never had a claim or even a driving offence either. I'm a model customer who now gets the shaft from Desjardins Insurance. Bravo! Do not get insurance with this company. They offer low rates to hook you in and then try to get their moneys worth out of ya at the end and since they got years of money out of ya, they won't care if you leave. Thank you for nothing!

I have been satisfied with my auto insurance but recently I had to place home insurance on two homes. I had to cancel my policy after two months of payments. I basically was forced into selling them. The insurance was 2100 for the year, which I was fine with. State Farm/Desjardins is now charging me 900 to get out of the policy after the two payments of 170. This is wrong. I would recommend you go elsewhere to get home insurance.