Home Insurance Reviews

Square One Insurance Home Insurance Reviews

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(104 reviews)
Square One Insurance
3.2 out of 5 stars:
Customer service:
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All I can say is don't!

by Robert Gibson on Nov 14, 2024
1 out of 5 stars

So called these people for a quote on a new house, dealt with a lady, she seemed nice and competent. She gave me a quote and was happy and ready to go, she then said she needed pictures of the house, which I provided. I was dealing with a possession date, so time was critical, well then she totally ghosts me and passes me off to some other guy.
He is less than responsive and starts asking more questions and when I complain about the pass off they send me an email saying thanks but no, thanks.
Don't want my business no problem but don't leave me hanging like that.

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Tried to add watercraft insurance

by Retrocruiser on Aug 17, 2022
1 out of 5 stars

Dealt with no less than three agents. One says one thing the other something else. In short over-staffed with incompetent people! So if I extrapolate I would bet they are a train wreck to deal with if you have a claim. They are substantially cheaper than all other competitors... so you are taking a big risk.

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Impeccable Customer Service

by Fola on Jun 10, 2022
5 out of 5 stars

Second year with Square One Insurance.
Eran was super helpful and knowledgeable and answered all my questions professionally.
Thank you, Eran!

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Great service

by Eva D. on Feb 15, 2022
5 out of 5 stars

Kathy V. provides excellent service. She has been replying promptly in a timely matter. She is a very knowledgeable and pleasant agent. How refreshing, if it comes to insurance personnel. Definitely, I will recommend her to anybody looking for home insurance.

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Excellent Client Service

by Sophia DCosta on Oct 20, 2021
5 out of 5 stars

I had the pleasure of getting Eran A as my
Licensed Insurance Agent. I opened a new policy and Eran was gracious, informative, thorough and very knowledgeable. He explained to me exactly what I need to know about my coverage in a very professional and helpful way. Thank you for the excellent turnaround time. I will always use Square One and always recommend it to family and friends. Best wishes to you always Eran. Thanks again :)

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Always professional

by Bill Lamport on Oct 12, 2021
5 out of 5 stars

Never had a problem that was not fixed.
We opened a new policy and Eran was excellent to the point knowledgeable covered every issue of concern.
I will always use Square One! Great value!

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Customer service contact

by Ellen on Oct 4, 2021
4 out of 5 stars

Always pleasant, knowledgeable and quick. The claim experience wasn't so great but it was more with the restoration company that they chose to do the work - slow, multiple visits, didn't clean up after themselves.

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Great customer service

by Rob G on Jun 10, 2021
5 out of 5 stars

The agent Lawrence W made the process easy and understandable. He was very knowledgeable and made sure we got what we needed. The first experience with Square One and I’m impressed!

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