Square One Insurance Home Insurance Reviews

Customer service is incompetent.
We have had claim-free insurance for well over a decade and recently sold our home.
Due to a misunderstanding on the new insurance form, a customer service agent said we "misrepresented" on our form (because we are staying in temporary accommodation while renos happen) and canceled the insurance which wasn't even active yet.
And now that we have a "cancellation", they either won't give us insurance at all or want to charge us to get "special" insurance that costs way more since we are a "risk". Total incompetence. No ability to address anything but the most basic circumstances. I can't imagine how useless they would be in a claims situation.

They will try to mislead you with a $5000 deductible which makes hardly any difference to a $1000 deductible in your monthly payment. Lots of things that are included at other insurance places are "extras" here. It's easy to get in contact with someone but making a claim is ridiculous and they will completely screw you over. No good neighbour policy as the damage that happened to or property is from a neighbour. I used to recommend square for being affordable but now I'm cancelling and will never recommend again. Buyer beware.