Cooperators Home Insurance Reviews

I was given 48 hours heads up that insurance was needed on my apt for renewal lease signing . Overwhelmed by overload of choices on the www. I honestly went with a friends advice to check out the Cooperates. From the get go...Sam was extremely proficient in explaining policies ...meeting my needs and wow my rates ...I didn't feel like just another number . She showed concern in my situation and I'm not experienced in some things...lol my x did all this stuff. She went beyond her job duties took her lunch while working on my claim ( who does that...most ppl drop it like it's hot to run for their breaks not even finishing their task on hand ) took iniative to make a call to my best friend in ontario (im in Alberta ) to ensure credit info correct...i was in a tight jam with time. I had asked her to get in touch with my management company...pleasure she forwarded my policy to them immediately as I was already on route to lease signing( and again I'm not clear in how to in some stuff regarding word documents and especially on my phone:-/) ...

My experience was so good...my anxieties were eliminated ...my needs met by a professional. ..proficient and Sam is passionate in helping people. One can just feel it..I did ask her to be my rep .... I AM that confident even from a different time zone she has my best interest at heart .

Yes this review is long. Horrible grammar I'm sure again on my phone ...but ppl so quickly write the bad stuff and Alot of times not including all the facts or giving people the opportunity to make good on mistakes to restore good faith before throwing them or the company under the bus.. not so often the good of they do, and often lack the detail on the "Why" their experience was so good ..

Sam (short for Samantha ) THANK YOU SO MUCH !...you did a over the top job and I honestly feel you give a S@$!% :)

I do encourage the worrisome. ..the newbs just getting on their feet..and definitely those who are picky on not only professional but personable services to call...again IMHO.

Cheers!
Carrie M. In edmonton

The experience was straight forward. However, The Cooperators, like quite a few insurance companies, gives you few coverage options. It's very like one-size-fits-all.

I have Content and Liability insurance + Sewage coverage for my condominium. I've never claimed. The coverage is good enough for me, and is probably more coverage than I need. Getting a quote was easy, and combining it with my Auto Insurance worked out really well too. The Customer Service Reps on the phone were all friendly and helpful. I cannot complain at all.