Disappointed
by Niagara on Aug 24, 2018
1 out of 5 stars
I have Content and Liability insurance + Sewage coverage for my condominium. I've never claimed. The coverage is good enough for me, and is probably more coverage than I need. Getting a quote was easy, and combining it with my Auto Insurance worked out really well too. The Customer Service Reps on the phone were all friendly and helpful. I cannot complain at all.
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Had Co-Operators insurance for my house and 2 vehicles. Then the agent went out of business and left me scrambling to get the house and car insurance. My work started advertising that they could get us a group discount on Co-Operators insurance, I decided to give them a try again. The first year their price was fair for a house and the 2 vehicles. But that was short-lived following a year it increased. No claims on any vehicles or house and no bounce payments. Then called to ask for a price on tenant insurance. Reason wanted to move out first and renovate the house. Never moved out of house nor renovated. Co-Operator without calling instead sent a registered letter stating my house insurance has been cancelled. But my vehicles are still insured. Called another insurance company, got a better price, better customer service and no issues. Called to cancel my vehicle insurance and they had the nerve to hold back some money as I cancelled. Said that's funny you cancelled my house insurance all because I phoned up to get a price on tenant insurance. Horrible insurance company.