Red River Mutual Home Insurance Reviews

Unfortunately, my husband and I had 3 claims (same problem) within 2 years as our sewage pipe burst under our mobile home due to problems with a City line. The problem was not even our fault but Red River Mutual advised our broker that they would not be renewing our policy as we had too many claims. They never even had the decency to inform us personally. We paid this company for years upon years claim free and now they are dropping us through no fault of our own? They just want your money but god forbid you actually have to put a claim in! Stay away from this money-hungry company!

Don't waste your money on this company. We agree with one of the other reviews that if you could give a zero rating, that's what we would've given this company. They are happy taking your money but don't refuse to pay out what damage you actually have. They don't honour anything contractors say whether it's people you get to do quotes or people they sent. Dealing with their representatives was a joke. Would never return calls, we had to keep calling them. Had estimates over $30,000 damage, their offer was $3000. Now they are at $9500, still unacceptable. This has been going on since June/18. Also, our broker didn't help at all either who recommends this company but I guess they must get a good kick back from them. Getting a lawyer involved to stop these crooks if we don't, who will?

One person I talked to in this company is the rudest individual I have ever had to deal with. She passes everything along to her assistant, and never seems to return any phone calls. Do not recommend.