Gore Mutual Insurance Company Home Insurance Reviews

It took over 2 months of phone calls to my insurance broker before Gore got my new address correct. I went in person on my house closing date with my signed insurance cancellation and my new address printed on paper and handed both personally to the receptionist at the brokers. I waited while she phoned my agent and listened to her give the new address. I waited while she input the address into her computer.
I then waited over 2 months for a rebate. I paid $400+ for 22 days of property insurance. That is over 30% of the yearly premium. I have 3 times requested a detailed explanation of the charges, and to date have not received it.
It also took the same amount of time for them to process a new pink insurance slip with my new address for my auto insurance. Then they sent it to an incorrect address.
They have had no problem processing my payments for both home & auto insurance over the past 13 years, during which time I have never made a claim.
I have also switched my auto insurance away from them. I have received superior coverage from another insurance company for 60% of what Gore was charging me. I will not be using Gore Mutual for any insurance needs in the future.