Home Insurance Reviews

Belairdirect Home Insurance Reviews

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(73 reviews)
Belairdirect
2 out of 5 stars:
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Professional to deal with

by Tom K on Jan 9, 2020
5 out of 5 stars

Our claim was dealt with our complete satisfaction and without any hassles needed to complete our claim.

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Great customer satisfaction

by Jeff H on Sep 12, 2019
5 out of 5 stars

Property Field Claims Representative from Intact Insurance that works for Belairdirect is a real gem. She is very knowledgeable, is easy to talk to and draws customer satisfaction very well. One more representative from On Side Restoration is another gem. She is always on the ball and has an incredible memory. She is a great asset to On Side Restoration. Actually, everyone that we met from On Side deserves a commendation.

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Damage by city employee

by sarir on Mar 19, 2019
5 out of 5 stars

Employee driving Bobcat to remove snow from city sidewalk hit and broke off hydrant in front of the property. We have a driveway that has a downward slope an ended up with almost 3 feet of water in garage and basement. It took a year but Belair got a refund from the city for our deductible. Thanks for the great service

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A rare commodity

by G &J B on Sep 20, 2018
5 out of 5 stars

Prompt, efficient and considerate handling of our claim from start to finish by a caring adjuster.

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Ice storm

by Ice storm 2018 on Sep 20, 2018
5 out of 5 stars

While our house was timely and perfectly restored by the insurance company after a devastating ice storm, we were confounded by the fact that the necessary complete replacement of the roof was not covered under the householders policy by the insurance company - a totally unexpected expense of $ 22,000 which we, as seniors with limited resources, suddenly had to bear...

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Chat Services

by R. Zilversmit on Jun 1, 2018
5 out of 5 stars

I used Belair Chat services online today twice as I needed information to provide my notary for a mortgage change. The service was faster than using the phone but more importantly, the information was provided correctly and so quickly and made the experience actually pleasurable. Top marks to both the agents that I "communicated" with. Very professional! Would definitely recommend Belair to anyone thinking of changing or choosing an insurance provider.

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Ice damage

by Denrepair on Apr 9, 2018
5 out of 5 stars

Belair Direct were very professional, helpful and have excellent contractors doing the work. They took a lot of the stress out of the process by keeping us up to date on when each contractor would arrive to do their specific job. All contractors were highly skilled and did an excellent job you would never know there was any damage to the room.

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apartment flood

by june bullied on Jun 5, 2015
5 out of 5 stars

i just had to write and let it be known that bellair insurance is a great company and i am so pleased with the outcome of the unfortunate flood i had on february 17, 2015. i lost everything including my deceased parents furniture etc. to start off with my claims person was one frank quatrara, a very professional, understanding gentleman which helped me with my ordeal. incredibly knowledgeable in the field, outstanding support, extremely efficient and i cant praise him enough. it was such a turmoil with my phone not working half the time and my computer being repaired by the electronics division. i was very emotional. thank God frank kept it together for me. i also want to add the following names who i dealt with, also very professional and compassionate. they are ben chiapetta, tara barber and natalie (?), their staff - movers, packers, unpackers etc., electronics division (did not mark down name of gentleman who restored my computer and vcr) and all in all a great ending to what could have been a disaster. bellair insurance, i highly recommend you to everyone.

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