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Had a water damage claim in Spring 2021. I won't get into all of it here but, I've dealt with other carriers on claims and never once felt like I was getting the run-around or basically, being lied to. This company's representative that I dealt with misrepresented my coverage, misrepresented what caused the damage leading to my claim, adjust use false information in their reports, and for the most part, everyone was all in the game. I even wrote to the head of home coverage at Wawanesa and got the brush-off. It appears to me this company is rotten from the top down. With the help of private contractors, I was able to expose their shenanigans and received my entire claim value which was close to $2,000.00 more than where we started.