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I don't think there is a Worst Company out there. They said they could insure our house, so after 25 years with another company, we move to them. We were going to save $500, so we figured it was worth it.
Guess what? They couldn't insure our house. They said they didn't understand what a "Heritage House" meant - it means the house is Heritage Designated....the first agent had no idea. The second agent we spoke to, said they couldn't insure the house, so now we are in limbo.
To add insult to injury, they keep calling us to tell us to pay the premium, however they can't insure the house. I am scrambling, looking for a new provider and they keep hounding me to either pay them or to find a new company.
They suck!
Recently got a series of insurance quotes and found out I was paying $220 more per year for insurance with these people, the Personal, than I would be with any virtually any other companies. I cancelled the policy I had with them and they charged $60 to cancel - they don't mention this anywhere...These people are a rip-off and have about 4 people working in their call center in Nigeria, so you will be waiting for about 30-40 minutes on the phone on hold. Based on this kind of business practice, I'm happy to get out and cancel before something happens were I would regret it far more.