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The Personal Insurance Home Insurance Reviews

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(75 reviews)
The Personal Insurance
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
100.0%
Agent/rep callbacks
100.0%
Agent/rep attitude
50.0%
Agent/rep knowledge
50.0%
Claim - adjuster
50.0%
Claim - flood/water
50.0%
Claim processing time
50.0%
Phone wait times
50.0%
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Agent/rep attitude (1) Brokers, Insurance Agents (1) Claim - flooded basement (2) Claim processing time (1) Plumbing (1)
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Excellent Service

by Patricia on May 4, 2019
5 out of 5 stars

After decades of no claims, I had two in one year. Both were handled fairly and respectfully by two separate adjusters. One was an emergency (flooded basement) and they sent a crew within a few hours to begin the cleanup. I'd give them six stars if I could.

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Review topics
Brokers, Insurance Agents Claim - flooded basement