TD Insurance Home Insurance Reviews

Stay away, they will trouble you and keep procrastinating the payments. Telephone waits are excruciatingly long.

Please don't waste your money on this home insurance company. They take your money and when you file for a claim, they will be your worst nightmare. They won't help at all. Their goal is to try whatever fraudulent way to not help and they certainly will not update you. Leave you waiting for months. I had excellent service with other insurance and I will go back to them.

I did not have automatic renewal on my policy because I chose a yearly payment.
I could not connect to renew my policy.
I attempted to call the number on the website and on the correspondence I received regarding my renewal but was not able to speak with an agent.
I did this at least twice a week for several weeks.
I attempted to pay online except that I did not have a security code that was apparently required, which I had never received.
I attempted to chat, but not available.
I then purchased a policy with a different provider as I had received correspondence from TD that my policy was cancelled. The other insurer was about $200 per year less for what was actually better coverage.
When I was finally able to connect with an agent, I was told I needed to pay for the first month and a penalty because I had not yet cancelled the policy, the one that TD sent letters to me about cancelling. The amount that TD asked for is also prorated, equivalent to more than a month's premium even though I do not want the policy and had other coverage in place, only because I did not have access to pay. If ever had a question about my coverage or to add coverage, I would not likely be able to contact anyone at TD.

Can't go into a TD Bank and talk to a representative. Online doesn't always work. I can't get proper statements or withheld documents of payments... Horrible experience!