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State Farm Home Insurance Reviews

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(42 reviews)
State Farm
3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Claim - adjuster
50.0%
Claim payout amount
50.0%
Claim processing time
50.0%

Top negative trending topics ?

Agent/rep availability
50.0%
Billing/payments
50.0%
Claim - denial
50.0%
Claim processing time
50.0%
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Agent/rep availability (1) Agent/rep knowledge (1) Bikes, Belongings (3) Billing/payments (6) Brokers, Insurance Agents (5) Claim - adjuster (1) Claim - contractor work (4) Claim - flood/water (4) Claim - flooded basement (4) Claim - roof (1) Claim payout amount (1) Claim processing time (1) Complaints/ombudsman (3) Home Insurance Quote (1) Insurance Rates, Prices (2) Plumbing (2) Policy coverage (6) Policy Switching, Cancellation (1)
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Horrible company

by Horribleinsurance on Jan 4, 2017
1 out of 5 stars

Customer service sucks. They don't explain anything to you. I called to cancel and not once did anyone mention how much money I apparently owed. There rude people who talk to you like your dumb Go with td insurance. Much better

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