If I could rate negative stars, I would
by Amanda Miller on Sep 13, 2024
1 out of 5 stars
Terrible to deal with! You cannot get a hold of anybody by telephone even in an emergency cannot get proper documentation still waiting three months. Ugg, can’t wait to get out...
Had a water leak in my ensuite which entered a room below. Put a claim in and the adjuster was very friendly and proactively followed up when repairs were completed. I only have good things to say about how easy the claim process was. Everything I expected to be covered and repaired was done so and in a timely manner.
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The most unprofessional company I’ve had the “pleasure” of dealing with. They will do everything in their power to not cover your claim. Took months for them to decide that the work they told me to go ahead and do (because I was covered for it), to in fact not to be covered for it. Absolutely atrocious mannerisms and extremely rude. I don’t know how they’re still in business, honestly.