no service at all
by 0service on Jun 29, 2018
1 out of 5 stars
Put in a claim over a month ago for damage to my walls after a roof leak. We’ve had SGI home insurance for over 10 years without a single claim. The adjuster came, took pictures and we’ve heard nothing in over 30 days. No response to emails, they never answer the phone and after leaving voicemails, no calls back. Called SGI's main number to talk to anybody that may help and was told to call the adjusters boss. Guess who won’t answer her phone or return calls either? I DO NOT recommend SGI home insurance. When this is settled, I will be switching insurance companies.
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I had a wind claim for shingle damage on my roof. I never saw an adjuster. She lost emails and photos, took weeks to respond to phone calls or emails. I had to get a contractor to asses the damage then it was rejected. I still hadn't seen an adjuster, so it was unbelievable that they could refuse a claim they never saw. It took 9 months to get an agreement. My contractor was ready to quit on me. I never ever saw the adjuster through this entire ordeal. Never again.