RSA Home Insurance Reviews

Hi
Have emergency cover with RSA and my boiler had no power.
Rang them up and engineer came within the hour and said we need new pcb.3 days later came back to fit and still didn't work so 2 days later came with another and all heating and water worked. Only problem the boiler heating of radiators stays on and only way to stop it is by turning the boiler off. Rang RSA and they told me that they had solved the emergency problem of no boiler so the emergency cover is done, even though I now have to turn the boiler off to stop the radiator heating.
Half a job done, never again.
Garry

Home was vacant as I moved for work and the house is still on the market, this was communicated to RSA, and the home was inspected every 72hrs by a professional service as per RSA's own guidelines, answered all their underwriters question and still the only communication was a registered letter with one paragraph stating it will be cancelled 15 days after the post office recieved it, great for someone away weeks at a time for work! Also no explanation why. just "underwriter reasons". I've been with them for over a decade and never had a claim or late payment.

I used to have tenants/auto/home with RSA, never ever again!

They don't put anything in writing. They change their minds with the wind. Nothing is as it appears at first. Never believe anything they say and record everything they say by emails but it won't help as they will just deny it. Eventually you will have to report them to the ombudsman..