Aviva Home Insurance Reviews

We live in a duplex that was built in 2015, we moved there in 2016. Due to some careless errors from the builder, we've had roof leaks, patio leaks, we sent photos and videos of water literally pouring through our ceiling in December 2017, it's now October 2018 and Aviva has done nothing to approve our home warranty claim. They did send an inspector in September 2018 but even after several phone calls, emails we still don't have an answer, this Randy P is terrible at follow up, but it seems to be problematic throughout the company based on all these negative reviews on here. It's now rainy season again, sigh.

Water poured into the basement. AVIVA would not cover anything saying the house is not covered for this claim. I have had max coverage for house and vehicles for years. First claim for insurance help in 47 years. $60,000 out of my pocket. Just retired. Yes, 60 thousand dollars for replacement of damaged weeping tile. Adjuster would not return my phone or E-mail calls. Called AVIVA. Finally, the adjuster would send a carpenter to look at other damage. 1 1/2 years ago. Still waiting. STAY AWAY FROM AVIVA