Bad company
by Kristin A Marrs on Mar 2, 2024
1 out of 5 stars
Home Insurance Reviews
Johnson Insurance Home Insurance Reviews
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(67 reviews)
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The one who I spoke to this afternoon on the phone, actually yelled at me all the time.
What a great customer service! Thank you so much for wasting and ruining my whole day.
I have spoken with your agent Diana twice now and she has been extremely rude, cutting me off mid-sentence numerous times even telling me that I ‘should have been on this long ago. Agents should be there to help, not to pass judgment and make things harder than they already are. Truly disgusted with her customer service.
Are you a condo unit tenant? Remember that neither your condominium corporations' policy nor your landlord's insurance policy protects you as a tenant (3rd part liability, contents, etc.). If you do not have your own insurance policy, get your condominium insurance quote today.
These are extraordinary times and I truly appreciate how kind, considerate and professional the agent was as she dealt with several issues regarding my 91-year-old father’s coverage! She spent a large amount of her afternoon helping me, answered all my questions and never made me feel rushed. Johnson Insurance went above and beyond in ensuring that we had all of the coverage we needed and were very accommodating when it came to adding provisions due to our circumstances. Very much appreciated!
Johnson & Johnson provided my home insurance, took my money and then 3 months later wrote a roof exclusion and refused to give me any of my money back. I am on Social Security and do not have that kind of money to get another Insurance Company to help me. Johnson and Johnson people were very rude to me and refused to help me in any way. I would never never recommend them.