Johnson Insurance Home Insurance Reviews

It is easier to cancel and go somewhere else than it is to remove a deceased person from home insurance. They require the death certificate, a page of the will and the kicker for you to change the dead to the house to the account holder's name. The deed automatically goes to my dad and is not required to be changed except that home insurance is asking us to. Once we have more time we will be cancelling. No one should be forced to change a deed that does not need to be changed. Especially after a death.

We were originally insured for our Quebec cottage through The Personal. For some reason in 2019 Johnson took over the Personal files and decided not to insure Quebec cottages. They say they sent us a registered letter however we never received notification of a registered letter and so never received it. The annual payments were being deducted from our account automatically which had been going on since 2011. We never noticed that the payment didn’t come out. So although Johnson had other contact info for us they never made any attempt to do so. They cancelled our insurance and a year later when we contacted them to update some info we found out we had no insurance. I should mention there was never a claim made on the cottage. Now because there has been a lapse in insurance we are having a very hard time finding a company who will insure us. This ordeal has left us in a very bad predicament with a cottage that other insurance companies do not want to insure due to the lapse in insurance. Run from Johnson and run fast!

Never had any claims or other 'need' for their service other than paying the premium hoping it's good, but came time to try to cancel tenant's insurance and it can't be done. Apparently, an account I opened and put someone else's name on just because they lived with me requires them to cancel the policy. It is ridiculous. They have nothing more than a name. No signature or anything else legally binding. It could be my cat for all they know. Bunch of crooks. I'm going to do everything in my power to cancel this and my current home insurance policy (if I'm allowed to). From all the really negative reviews, I have no faith in the company being able to be counted upon if it came to making a claim. Low rates but what's the point when you don't get anything out of it. I can see a class action happening soon. Based on reviews, they shouldn't exist. And anyone working for this terrible company, you're all part of the problem.