Intact Insurance Home Insurance Reviews
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No slight on the customer service side as they were great. However, when i purchased tenant insurance for 40$ a month throughout this past year and had a few tools and a bike stolen from the garage, I was informed there would be a $500 deductible due on $630. It's a good idea if you are prone to starting fires or live in a flood plain, but don't expect it to cover your run of the day item theft. If the deductible had been discussed at the time of purchasing the policy I never would have went for it.
I had been with ING for years and years and actually had my claim with them. I had a break-in and the adjustor was there within an hour and worked with me to get necessary items quickly. The break-in didn't even leave any shoes or cleaning supplies - they cleaned the place out. A few years later I had a flood from a really quick thaw. All work done quickly and professionally.
Rates went up when they changed to Intact, and I haven't been as happy with the service, but only minor things like trying to get policy information by phone - no claims with them.
However, I do see that all the reviews were very good until 2012, when they dropped like a rocket. What on earth happened? New management?
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Having made no claims, we are satisfied with the ease of payment, and renewal process.
Very responsive, reasonable price, quick with our one claim.
Fast handling of claims.
We had water damage that the insurer said was not covered!
I'm pleased with my insurance provider. They are very speedy with any claims I have had to do.
when my truck was hit, they made sure everything was going good. they checked in at least once a week
Never dealt with them really but their prices kept climbing although I never put in a claim.
This company gave me the best rate 3 three years ago when my previous insurer decdided to discontinue the plan I was on. They have slightly reduced my premiums in each consecutive year and continue to be the best rate available. I have no claims experience with this provider.