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We are always open for your comments.
The closing date on the home I purchased was suddenly moved up by 2 weeks, leaving me with less than 48 hours to purchase home insurance. I called the insurance company. The service I received from Terrence was outstanding and far beyond what I expected. He was able to secure suitable insurance on time to meet the closing deadline.
Value for money was not so great. Since it took me 8 months to find a suitable home after selling mine in November, I had to pay a higher premium because of the gap in between selling and buying when I had no home to insure. After being an insured homeowner with not a single claim for the past 35 years, I find this "gap policy" unfair, punitive, and somewhat discriminatory, especially at a time when the housing market is so competitive.
Overall: Despite the excellent service I received, next time, I will shop around for a better rate with better coverage.