Worst Service I Ever had
by No thanks on Aug 7, 2024
1 out of 5 stars
Brutal rude representatives, inflexible policies!
Like many here, I would give a zero rating if I could.
Customers are just numbers to them, no humanity behind this company.
They took my money but still cancelled my policy after only 5 months due to a COVID-related oversight. I feel like they stole my money.
On top of everything, they are rude and confrontational on the phone.
Run, this place is trash...
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Had a claim the guy who was in charge of the claim never contacted me and when I finally got to him by phone he told me I was mistaken and that he didn't know anything about my claim. After I called back the company he called me back saying I already spent all the money my claim had given me and nothing else would happen with my claim, that was 3 months after the construction company stopped doing anything at my home. And then when I had to sell the house because I didn't have any money anymore these guys sent me 4 different bills for the end of contract, none with the same amount of money, had to call end email a guy for a week for them to get their story straight and give me a bill that actually made sense. You will not get any service from this company, none of the people you can call or will call you actually work there, from my understanding they all are contracted.