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Sonnet Home Insurance Reviews

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(31 reviews)
Sonnet
1.7 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

New purchase experience
33.3%
Online quoting
33.3%
Rates competitiveness
33.3%

Top negative trending topics ?

Agent/rep availability
66.7%
Agent/rep attitude
33.3%
Agent/rep callbacks
33.3%
Agent/rep knowledge
33.3%
Cancellation experience
33.3%
Cancellation fee
33.3%
Claim processing time
33.3%
Renewal experience
33.3%
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Do not recommend

by Joanna Garcia on Oct 11, 2023
1.5 out of 5 stars

Terrible customer service.
Impossible to contact them and when finally someone answers the phone they won't let you speak.
Shame for this company. Stay away.

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Review topics
Agent/rep attitude Agent/rep availability Phone wait times