Home Insurance Reviews

Sonnet Home Insurance Reviews

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(31 reviews)
Sonnet
1.7 out of 5 stars:
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Don't put in a claim!

by Frank Renz on Jan 13, 2024
1 out of 5 stars

If you never have to put in a claim then this is a great company when it comes to accepting your premiums paid. In the recent past (have 3 home policies), I have had 3 claims, 2 minor, and one larger. The larger one is still going on after 1 year with 6 different claims agents involved over the year. Adjusters don't care, their managers seldom care, the client has to spend hundreds of hours accumulating information in their format, to their satisfaction, and still has to wage a never ending battle for fair coverage settlement. Communications is terrible with this company in the way that it appears they are 90% understaffed. They also like to make up rules and guidelines from thin air without any substantiation.

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