The worst experience from the start to end.The worst client care e I have ever deal with.
by Mk on Aug 8, 2024
1 out of 5 stars
Allstate refuses to pay damages to my flat roof, claims ice/wind storm did not cause it. We had rains and storms before and nothing happened to my roof. It's common sense that if there is ice rain, it would damage somewhere along the way. Water leaked into my home, damaged my tiles and carpets. Allstate is claiming tiles can't be damaged by water, subflooring was swollen, so of course, there are cracks. Who keeps receipts for carpets, they don't want to compensate for that. Why bother having insurance coverage then? What a rip-off. This company is horrible. I never made a claim in over 10 years. This is the first. People, Allstate is not a nice company to be insured under. Too many bad experiences and reviews.
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I had a ceiling leak. I opened a claim for the first time. At the beginning seems they care, but I was wrong. They kept changing adjusters. To be exact 4 adjusters in spans of 3 three weeks. I had to call them every day. They practically ignored my claim while I had the coverage for this service. They have not resolved the issue yet.
They are absolutely useless and unprofessional.
I will never recommend this company to anyone.