Walmart MASTERCARD Consumer Reviews

My card expired at the end of December. So far, I have not received the new one. I called the center two days ago, but I have not received a response for more than 30 minutes.

I have been put through hell and back with the security team over the last few months. It took everything out of me to deal with a fraud charge of $500 dollars. (Charge From the USA, and I live in Canada). Originally they removed the charge and said they will investigate it. 2 months later they called me back saying they regret to inform me that I am responsible for paying the charge. Anyone I tell this story to says how fishy it is and that it’s not right. I don’t appreciate how the security dealt with it. She was not helpful at all. I spoke with the supervisor who was actually really nice but I’m still upset about the whole situation. Their investigation sounds completely made up and I do not trust them at all. I paid the remaining balance on my credit card and cancelled my account with them. They didn’t fight for me to stay or anything. I’ve been with them for a few years and have an incredible credit score. It’s so sad how they treat their loyal customers. I have so much to say. But please do not go with this company. I was able to get a new credit card with a popular company and I feel safe about it. When I checked the reviews for Walmart MasterCard I noticed people have had a similar experience so I realize this is an ongoing issue. I wish I checked the reviews before I even applied for this card. Thanks for reading my review and I hope it can help someone.