Credit Card Reviews
Presidents Choice Financial MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(412 reviews)
Looking for the best Credit Card?
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
Filter
Most helpfull reviewsTags
Account Changes (8)
Agent/rep attitude (24)
Agent/rep availability (24)
Agent/rep callbacks (13)
Agent/rep knowledge (31)
Agent/rep language skills (5)
Application (24)
Billing/payments (33)
Blocked Account (38)
Cancellation experience (15)
Card fee (1)
Cash back (7)
Claim - adjuster (2)
Claim - denial (6)
Claim payout amount (2)
Claim processing time (8)
Complaints/ombudsman (2)
Credit Limit (43)
Email/message wait time (2)
Insurance: Purchase security (4)
Interest rate (17)
Late payment fee / NSF (2)
Mobile app experience (6)
No-fee (1)
On-hold times/transfers (19)
Online chat (6)
Paper mail experience (1)
Phone wait times (135)
Refund (2)
Renewal experience (1)
Rewards (19)
Rewards and Redemption (16)
Security & Fraud Detection (49)
Travel (3)
Website experience (11)
Are you interested in?
You'll wait over a month to have it replaced. The online app lost card report didn't go through. I've waited over a month for a replacement card! Phone wait times are unacceptably long. There are better card services out there.
I have had this card for quite some time but in the last couple of years, the phone support has completely deteriorated! God for us you lose your card and need to speak to someone immediately or if there are suspicious activity on your card. It doesn’t matter what time of the day you call, first thing in the morning or midnight, there are always “extended wait times due to high call volume” who the hell is calling you at 2:00 am???!!! I’d give them -10 stars if that was an option! Worst than calling government agencies
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
Wait times are unreasonably long, in excess of an hour. This is unacceptable given the many options for comparable credit cards. Do better.
I use my card and pay for what I am using as soon as leave the store.
The card is so slow to show updated balance.
Please adjust this problem.
A lot of people complaining about this problem.
This is the worst bank worst credit card ever. 4 days and I can’t get a hold of someone... Ridiculous... I wanna give zero 0 for ratings!
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
They need to hire more customer service representatives.
Every wait is over an hour... I am currently on hold as we speak and have been on hold since 9:30. Right now the time is 10:50 and I still have not been taken off the hold.
Have done several errands and even called a different company to ask for a return in the process.
This credit company's PC Mastercard is awful! I can't get a hold of them to cancel it. I think I will start making phone calls calling my lawyer and him what to do. DON'T GET THIS CARD! YOU WILL REGRET IT!
This credit card is awful! I pay my full amount to delete my account and they still charge me more interest after paying in full and cancelling my credit card! I had to wait for 3 hours on the phone for customer service and it was so nasty... Never answer what I was asking trying to get someone else like a supervisor and couldn't get me one... This is so disappointing PC credit card! Do not get this card! The interests are so high but customer service are awful! Please, be careful!
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
The system wouldn't allow me to activate the card forever online, blocking me out so many times due to the "UNSUCCESSFUL ATTEMPT" from their error.
And the waiting time to fix this is ridiculous. I waited to talk to a general staff for 2 hours and then 2 more hours to a specialized agent.
Don't have this card!!!
While I am pleased overall with the credit card, it has proved almost impossible to contact Customer Service. While "your call is important to us" is OK for a short while, having to wait for hours and hours with no result is unacceptable, especially when other card providers are able to answer a call in a very short time.