Desjardins Insurance Auto Insurance Reviews

Hi, we have had a bad experience with Desjardins. My husband hit 12 point buck hit our car totalled our car lucky he was not hurt. Did they even ask we are still fighting to get our money? We have been there for over 20 years with many cars insured at this time... They still have not done anything except give my husband a headache. Husband went to the office and our agent was rude to us. We will be changing because this is so sad to pay the amount we do and no help from them! They offered us a sad amount but they took our money every month plus our houseboat and 4 wheeler are with them they might miss us but we will not miss them!

Very bad experience and the customer care executives are not well trained. I spoke to one guy regarding my insurance payment and he was really rude and yelling at me. This is the way to treat the customers I don’t understand their attitude. They are just making money. I never recommend this place to anyone.

BIG scammers!!!
I got in an accident for the first time, and it’s not even my fault and my case is under investigation for the past 3 months.
Whenever I email my adjuster she keeps apologizing and saying that the case is still ongoing, I don’t even know until when and why it’s going on. They clearly told me to go pay for the storage fee, which doesn’t make any sense because I was not at fault, so I should not have to pay for anything.
I’m really disappointed with this auto insurance company, and I’d advise everyone DO NOT get insurance from this company, you’ll get scammed!!!!