Desjardins Insurance Auto Insurance Reviews

Had a small accident, and the claim process is over 30 days now. No call, no email. Amanda J is the worst ever claims advisor I've seen. Very rude, no customer service at all. She sends me 15 cars to compare the price and out of them 13 are sold or not even available. Don't go with this insurance company especially if you get Amanda J as your claims advisor, do yourself a favour - ask for another person with a brain.

tried charging me $160 a month for storage insurance for my '88 Jaguar XJS, OUTRAGEOUS, I'm LEAVING THEM!!

Tried charging me $160 a month for storage insurance for my '88 Jaguar XJS, OUTRAGEOUS, I'm LEAVING THEM!!

Was searching for less paying insurance on car, at start the agent provided a low price then after couple days before policy too over are increased the price has charged payments then after month and half the Desjardins canceled our both car insurances, Worst insurance company ever,

This company is a joke they raised my monthly payments without informing me and then told me it was due to the truck I drive and that sorta truck has had more claims in the last year and the area that I live in has had more claims in the last year I have never even had a ticket in the last 10 years I have been driving let alone put in a claim with these retards get you insurance somewhere else!!

I got a letter stating that my insurance would be canceled , when I called them they said they tried to contact me and the numbers don't work, when I ask them what information they have on file me ,my email was incorrect,my numbers was changed and they cant seem to tell how yet they canceled my insurance on the bases that they tried to reach me at information which I didn't change.

I asked them what does the record show, and how come no one asked me my security question which was on file...I spoke to two agents and none of them could tell my why they didn't ask me my password they were like "oh Im sorry" may I have it now.

So now if it out of their control like they said on my record I will have a cancelling due to non-payment of bill but they messed up my file ( MY CARD WAS EXPIRED AND I WAS WAITING ON A NEW CARD IN THE MAIL) and I called them before it all yet my information seem to miraculously changed and had an accident while insured in September and now IS October and all of a sudden my info change,, and they were contacting me on the same information to handle my claim.

I will never recommend this company to anyone even if its ontario or another province.

Irresponsible! The worst insurance company! 1) Once removed within six months with the money from my account, without permission insured my home and withdraw money for full coverage on the car even though he was old for their understanding. I was brazenly robbed DESJARDINS. 2) When my house was robbed, they have not reimbursed payment our lost, not respond to calls for more than a year.

I will never recommend this insurance company to anyone.
Bad customer service and generally very poor services compared the value you're paying !
Also when I wanted to cancel my contract with them,they were very rude and kept transferring my call from one person to the other. Eventually they ripped off an extra 350 dollars in addition to the cancellation fee. Unbelievable!

Desjardins Insurance is the worst insurance company, They are VERY Rude and they also try to invade your privacy to the address where others have their licences, i was removed from this terrible insurance company because a family member told them to go **** them selves, now they take it out on another member on the same address.... Biggest Scam Insurance Company Around... I Highly do not recommend you choose this company at all, even a 10 year-old is more respectful than these people at the office

Nov 4,2014. My car was parked in front of my house and hit by another car. After identified, thay told me my car was "total loss", they will pay for it, and asked me to send the keys and some docs. I did everything they ask right the way. Then its all about waiting!!!!!!!!!!!! I didnt get any phone call from them, and i tried to call my adjuster, it was voice mail all the time, and they never call back! Until Nov 25,2014, Im still waiting…