never trust desjardins
by yima on Apr 15, 2013
1 out of 5 stars
Car Insurance Reviews
Desjardins Insurance Auto Insurance Reviews
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(267 reviews)
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Good customer service, claims long in finalizing, higher rates.
Ease of payments and adjustments to policy as one car is put in storage for 6 months.
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I have had two claims..... both were while my car was vacated in a parking lot...... and both were reported to the police and fixed rapidly with the consent of Desjardins insuance
Best value when I was shopping around.
Had an accident where I was hit in my car. My car was totalled and the other driver lied about what happened. They were not too helpful in helping me to get the documents I needed from police to prove I was not at fault. I probably wouldn't have gotten them if a friend hadn't told me what to do and would have been held 50% responsible. It was finally sorted and then some issues getting them to admit my car was totalled at first when they thought I was making a claim.
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Claims adjuster offered a settlement amount when our truck was stolen and asked us to consider the amount and get back to her by the end of the day. When I called back her voicemail said that she would be away on vacation for two weeks. The claim was very poorly handled and took a rediculously long period of time to finalize.
it is a cheating company , not trustable , desjardins is a company that cheats the customer. if you become their customer with every request they will charge you in a way that your cost goes too much , and then you cannot stop because there is a high cancelation charge. it is a "loss for customer , win for Desjardins" deal.