Car Insurance Reviews
Cooperators Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(169 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (1)
Agent/rep attitude (12)
Agent/rep availability (10)
Agent/rep callbacks (9)
Agent/rep knowledge (15)
Billing/payments (27)
Broker experience (1)
Cancellation experience (21)
Cancellation fee (4)
Claim - adjuster (6)
Claim - denial (3)
Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (15)
Claim - repair shop (7)
Claim - theft (1)
Claim - windshield/glass (2)
Claim payout amount (1)
Claim processing time (4)
Complaints/ombudsman (13)
Discounts, deals, rewards (6)
Email/message wait time (2)
Insurance Rates, Prices (19)
Legal actions (1)
Parking/pausing policy (1)
Phone wait times (5)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (27)
Rates at renewal (9)
Rates competitiveness (7)
Rates for bad drivers (1)
Rates for good drivers (5)
Rates for second driver (1)
Rates for young drivers (3)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
Are you interested in?
I've been with this company for three years. During the pandemic, I worked from home and did not use my car daily and no claims but when I asked for renewal my premium went up to $500. They say the company has merged with another. The lady I spoke with was also very rude no empathy at all. Avoid this insurance company at all costs!
Customer loyalty and service mean absolutely nothing to Cooperators, been with them for 3 years. Communication is very rude especially when you enquire about discounts, they tell you to cancel your policy (not mentioning a cancellation fee). They would not return your calls and send two-liner emails for your queries. Their refund is peanuts, they take back a huge chunk under the name of 'cancellation fee' with no proper explanation even if you call them. If you could choose another insurance company please do!