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Had a payment bounce (my own fault sadly). Money was not an issue, had it sitting in my savings rather than a chequing account. I immediately noticed after payment was attempted, and put the money into the account. (Usually, if it is less than a 12 hour period, they will make a second attempt before completely writing you off)... Well not with these folks, they cancelled me immediately and requested the rest of the year of my insurance must be paid in full in order to remain insured. So I did. They put this on my record as a non-payment and screwed me really bad. Here I am over a year later trying to get myself a truck, or even a full-size SUV, because of them, I am not able to get insurance for less than 4500 per year.
Horrible attitude when I called about this, and not helpful at all. I felt like I was being treated like a criminal.