The total loss claim offer was one-half of an eventual arbitration award
by Watchout on Jul 6, 2022
1 out of 5 stars
Car Insurance Reviews
BCAA Auto Insurance Reviews
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(25 reviews)
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Accident Forgiveness (1)
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Claim - total loss (1)
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Review author
When my 5-year-old car was totalled, BCAA offered $8000, basing the offer on a Mitchell report, and refused to discuss any other amount, despite receiving me a 34-page submission with documented evidence.
I asked for arbitration, and BCAA offered no help whatsoever in initiating the process. Eight months after the accident, the arbitrator ruled that the value of the car was $12000, or 50% more than BCAA's non-negotiable offer.
It is impossible to imagine any insurance company with more difficult or less satisfactory results. Do not buy insurance from these people.