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My husband's car was vandalized in the parking lot almost 3 weeks ago we have no car and they told us that their appraiser team was a week behind then told us on Thursday, June 29 or Friday, June 30 that an appraiser will be going to our shop on Tuesday, July 4th but now spoke to my husband today and told him that an appraiser was just signed to us. If you’re looking for an insurance company do not come to this one!