Cumis Insurance Auto Insurance Reviews

I had a claim on Christmas Eve, and then almost 1 year later another claim. I have heard no word yet if I’m gonna be dropped. 1st time I only had basic liability, and therefore no payouts were made. The second time I had full coverage and finance payout will be made.

I had them take money out of my account for a vehicle that was no longer in my possession for 5 months straight even though they would tell me over and over again that they were not taking out month. They authorized payments without my consent and then they sent me a cheque 3 months after the fact.

Terrible company to deal with. Made the first claim on time. Every month after that it was later and later until it was past the due date. Had to, constantly, chase them for my payment. Why is it when our insurance payment is due it has to be paid on time? But it's ok for Cummins insurance to be late every month. Cummins insurance is not a good choice!

I was rear-ended and the accident was in no way my fault. The insurance company said that because I needed a new muffler and new exhaust and my car was 6 years old that I had to pay a betterment fee for the repair of $350. This was because they were giving me better parts than those that were on my car prior to the accident ... well, my car was worth more before it was hit and I would not have replaced those parts if I wasn’t rear-ended. Beware of hidden fees. After 10 years with no claims, I will be looking for a new insurance company at renewal due to my first not-at-fault claim.

Claiming that I have two months NSF, they terminated my policy. Upon verification on my bank account there was no transaction from this company. I printed a copy of my bank statement and sent it to them to prove that I do not have NSF and now they charged me service charges. In the first place, I never changed my bank information from the start. I pay only the premium balance but they continue sending a final notice for $50 and that is the service charged. I asked them which account they deposited my cheque. And I printed a copy and sent to them and there was no NSF on the said month. My big question is how it happened that my payment information was changed???

My husband & I have been with Cumis Insurance for the past 13 years for our 2006 honda & 2015 F150 plus our home insurance & loans insurance also with them. We have never had a claim nor have we ever had anything infractions against us. My dishwasher had a manufacture defect & leaked all over my floor ruining our laminate flooring i called Cumis & i was 100% talked out of making a claim & told abiut all the "bonuses" we would loose & our insurance would go up plus the $1000 Deductable so my husband & i decided against putting in a claim. 2 weeks later we get a letter in the mail from cumis telling us that our insurance is going up from $320 a month to $390. Now some people may say big deal its $70 but to me it is a big deal because isnt your insurance suppose to go down for good driving & no claimes? I called Cumis & I was told that this year has been a bad year for claims so everyones insurance is going up. Ummm wait so i have to pay an extra $70 a month because of other peoples driving or other people putting in claims? That is insane to me & I am moving insurance companies asap.