TD Insurance Auto Insurance Reviews

We’re trying to renew our insurance and they charged us right away and then we got a lower rate from another insurance company so we took it! Asking for a refund that they charged took 14 days! Just called them again they said another 5 business days!!!! Worst car insurance ever!!!

I have been a loyal customer for many years, insuring over three vehicles with your company and recommending your services to several friends and family members. However, I am writing to express my disappointment regarding a recent experience that has left me extremely dissatisfied.

Due to a bank error, I missed a premium payment, which resulted in me being required to pay the entire annual amount in one lump sum. I found this situation to be highly unfair and inconvenient, especially considering my long-standing relationship with TD Insurance. Although I immediately paid the premium upon realizing the issue, I was left feeling frustrated by the lack of flexibility and understanding in this matter.

The treatment I received in this instance has made me reconsider my relationship with TD Insurance. I deeply regret this experience and, as a result, I can no longer in good conscience recommend your services to others.

I sincerely hope that TD Insurance will reconsider its approach to handling such situations, as this kind of practice is not in line with the customer-first service I once believed you provided.

Kind regards,
Sylvester De Silva