TD Insurance Auto Insurance Reviews

It worst experience I've ever had to deal with as a new claimant.
Not only was the adjustor not experienced but he had a lack of communication to inform me of certain things. I was out of my car for 2.5 months with no communication around the increase in the price of the work they were doing, from one tire not being fixed and being charged, to the rental coverage not covering a certain amount of days and now I'm being charged.
This experience has literally driven me to not proceed with TD as my Auto/Home experience nor recommend anyone to even go with them.
Scam of a company.
Not knowledgeable employees.
A money grabber.
Terrible experience.

After 3 years of house and car insurance with TD, I sent a registered letter with a non-renewal note. After that received 27 letters from them and the collection agency. Only after the lawyer's letter, harassment was ended. Never had any claims, but could imagine.

When my car had some cosmetic damage, they tried to repossess the car that I own! The repair estimate exceeded the value of my car, so TD Auto Insurance tried for months to literally steal my car from me – even though I didn't go through with repairs. They also gave my phone number and email to a Repo company named Copart, who began harassing me on a daily basis, for three months. I've never seen anything so illegal/deranged in my life. After speaking to over 6 claims people and two supervisors, I finally settled and kept my car. However, the car can't be registered nor insured going forward - even though it was only cosmetic damage. Worst Experience.

It is literally the worst insurance if your banking through TD as well. I have had 2 payments bounce because apparently the banking fees taken out on the 31st come before a payment made on the 30th. They are crooks and have no real reception for people in tough times.

Have been with them for many years 20+.
Rates go up every year. Accident and claim-free.
Have both home and auto with them.
Will not be renewing.
Stay away from this company!!!

Worst insurance providers ever. They deducted insurance money twice in 10 days. When called them to return the money, they just said it was just a mistake and will be returned in 10 business days. Fraudsters. The call agents don't even know what exactly to say. Every year my insurance went up instead of going down. Real scammers.

I would give negative stars if I could.
If you have issues with payments, they won't tell you. They will just cancel your insurance and let you drive around unknowingly - uninsured!
No phone call or email to try and get ahold of you to resolve the issue. I would expect that in such times they would try and work with their clients to accommodate the hard times that EVERYONE has fallen on.
They lie and say a payment was missed on a certain date as you are looking at your bank statement to verify what they are saying and how amazing to see the money was actually taken out.

Their group discounts are more of a trap. They are more expensive than other quotes and when you get the group discounts it brings you to slightly more expensive than others. I cancelled all my policies with them for good and moved to another company.

Worst car insurance company ever. Forced me to renew because I purchased a car for my wife. Just needed to transfer coverage but could not do this. Older retired couple here with everything budgeted. Caused huge financial hardship. When I cancelled after years of being a faithful customer they charged me a huge penalty!!! Thanks for nothing.

I have no words. I was with them for 15 years. Never filed a claim. Filed a hail claim for the first time, and everything went well until the very last step. I had one last problem and they couldn’t be bothered to fix it. Even reaching out to TD insurance and Claim resolution completely failed, again they couldn’t be bothered. Bye-bye! You just lost easily another 50 years of business from me, forever 🙂