RBC Insurance Auto Insurance Reviews

Hello, I am a 19 year old and as of yesterday I was forced to remove my name that was under my premed policy. My parents have been with them for 10 or more years and as far as I could remember I've never heard my parents complaining much about them. Like my first car accident they were helpful and didn't give any problems to me but my second one... Horrible situation and still on going. Since my car was a write-off I had to buy a new car and add it into the policy, called em up had no problem adding it but I thought that the papers were said that my mom is the owner and I was a co signer or whatever, so I told Walter (the rep, he is a very nice person ) that it's under my moms name. I also requested them to send proof of insurance papers to the dealership and it was no problem. The next day I picked up my new car and I was so excited of course. My family and I all went to sign the papers but said that the insurance papers haven't come in so I of course called rbc and told them the situation. But this representative named "Gill" or something similar totally messed everything up. Because the adjuster (Daren or Darrel i forgot the name) was negligent to asking me what actually happened in the accident, he just put me at fault. Like the reasonable adjuster in this case would actually ask for a fully detailed explanation of the accident but since for the time being I received a ticket it's assumed my fault. Keep in mind no one said I was guilty, not even the police officer said I was at fault completely. So what gives you any authority to tell me that I'm fully at fault? Obviously insurance wise it's a yes or no thing but I'm still waiting on my court date in 2-3 months for the not guilty plead and it's a shoe-in for my ticket to be lifted from the situation it's been in. BASICALLY, what Gill did, was he put me as an independent client and made out premium go through the roof! We paid I'd say around 190/per month it's good price. He said because of the accident that I was not at fault at the premium would go to almost 600 dollars a month like hello sir, who is going to pay such an ungodly price for that ???? My family and I do not have high income, we are an average household who will no longer put up with such prices. He said it's either I pay that much or I remove my name completely off the policy. I just decided to take it off completely. So now my beautiful new car is sitting in my driveway, untouched since my dad drove it home. My dad is very mad and upset at this and we are for sure changing companies as soon as possible. Sorry for such a long review I just needed to get that off my check. Thanks

I don't know how RBC insurance hasn't upset all their customers and sent them running for the hills. My boyfriend and I have been living together for 9 months. He had to make a hail claim with RBC and somehow ended up mentioning that we live together. The claims agent advised him that he add me to his insurance policy or they would not cover an accident if I was driving. A few weeks later he received a letter in the mail from RBC stating they had tried to call him and he had not returned their call. If he didn't call them back, they may cancel his insurance. He had not received a voicemail from them. He called them back and i t turns out they are going to cancel his insurance if he doesn't add me. They assure him it will cost nothing extra. Now they want my drivers license nhmber , insurance information, full driving history, vehicle information. That is ridiculous! I'm insured with TD and I have advised them I live with my boyfriend and they never put me through anything like this! Unfortunately my boyfriend is in the middle of a claim or he would be leaving RBC over this bullsjit!

RBC rep called me regarding excluded driver form that we had signed with an exception. They did not like what I had written and said that If i did not re-sign form they could cancel my ins. Spoke to a supervisor who promised to look into the matter and get back to us in writing - on yes they certainly did-
to advise my car insurance is being cancelled as quote" the risk has changed materially". Whatever this means - I have no idea.

Very disapointed to be treated this way - they certainly do not want my business.

I called and had terrible service, could not understand the person I was talking to and they wanted to double my rates putting a second driver with more driving experience on.