Car Insurance Reviews
Aviva Auto Insurance Reviews
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(476 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (21)
Agent/rep availability (19)
Agent/rep callbacks (11)
Agent/rep knowledge (14)
Agent/rep language skills (1)
Billing/payments (122)
Broker experience (3)
Cancellation experience (82)
Cancellation fee (3)
Claim - adjuster (25)
Claim - denial (10)
Claim - injuries (5)
Claim - not-at-fault (11)
Claim - rental car (23)
Claim - repair shop (34)
Claim - total loss (2)
Claim - towing (3)
Claim - windshield/glass (7)
Claim payout amount (12)
Claim processing time (23)
Complaints/ombudsman (44)
COVID Handling (5)
Discounts, deals, rewards (7)
Email/message wait time (5)
Insurance Rates, Prices (64)
Interact. Voice Response (1)
Late payment fee / NSF (2)
Legal actions (4)
New purchase experience (3)
On-hold times/transfers (2)
Paper mail experience (2)
Parking/pausing policy (1)
Phone wait times (9)
Policy changes experience (2)
Policy clarity (3)
Policy coverage (88)
Rates after claim (1)
Rates at renewal (8)
Rates competitiveness (6)
Rates for bad drivers (2)
Rates for good drivers (34)
Rates for second driver (1)
Rates for seniors (2)
Rates for students (2)
Rates in bundle (36)
Refund (2)
Renewal experience (3)
Trailer/motorhome (8)
Website experience (1)
Review author
The worse auto insurance ever, trust me. Please, guys, do your research before signing up.I would rather pay more and be treated with dignity and respect. Rude customer service reps and the underwriters are bullies and break all the rules hoping you would not challenge them.