MPI Auto Insurance Reviews

I have yet to have one good experience with MPI. When talking to customer service they are extremely arrogant. You can tell MPI knows that the consumers are stuck with them so they treat their customers like that. It is always their way... They are one of the most unhelpful companies out there and every single time you call, someone always tells you something different than the last person you talked to. There is a real lack of communication between them and the customers are suffering because of it.

DO NOT USE THIS COMPANY. They took over a month two get my claim settled, even though it was a very obvious right off. They sent my check to a completely different MPI build that I had to find on my own because they had no clue where it was. It was a large sum of money that they had no clue where it was. They had my vehicle still registered to my ex, despite us having paper work saying it was switched. They address my GST check to my ex and not me, which was a massive hassle to deal with. This was one of the worst experiences with a company I have ever had.

Had to call in for every single step for things to keep on going for our claim which is all supposed to be communicated and done automatically. If I wouldnt keep on calling in we wouldnt get anywhere with our claim. Once you finally talk to someone after waiting so long, the person was so super rude and just wouldnt let me explain. Hope to never have to deal with them again.

MPI is so big... Nobody knows anything! If you are not on hold for a very long time you are in line for even longer! I lived in 2 other provinces with private insurance and there were cheaper and soooooo much better by far! MPI is a joke and so embarrassing but they are the one and only, so they rule you...
Nothing you can do! Nowhere else to go, and they know it! Very bad. Manitoba needs a change! Bad! And everyone knows it.