Car Insurance Reviews
Intact Insurance Auto Insurance Reviews
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(415 reviews)
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Accident Forgiveness (2)
Agent/rep attitude (27)
Agent/rep availability (19)
Agent/rep callbacks (11)
Agent/rep knowledge (11)
Agent/rep language skills (2)
App to track driving (8)
Billing/payments (114)
Broker experience (6)
Cancellation experience (53)
Cancellation fee (10)
Claim - adjuster (35)
Claim - denial (6)
Claim - injuries (6)
Claim - not-at-fault (18)
Claim - rental car (39)
Claim - repair shop (54)
Claim - theft (5)
Claim - total loss (9)
Claim - towing (3)
Claim - windshield/glass (2)
Claim payout amount (14)
Claim processing time (49)
Complaints/ombudsman (23)
COVID Handling (1)
Discounts, deals, rewards (18)
Email/message wait time (4)
Insurance Rates, Prices (66)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (2)
Mobile app experience (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Phone wait times (14)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (75)
Rates after claim (2)
Rates at renewal (10)
Rates competitiveness (13)
Rates for bad drivers (5)
Rates for good drivers (17)
Rates for long-term clients (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for students (2)
Rates for young drivers (3)
Rates in bundle (5)
Refund (1)
Rewards (1)
Trailer/motorhome (1)
Website experience (3)
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Fast response and organized
quick, efficient processing of accident claim
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Claim settled in a timely manner with no hassle.
Rates were better than other companies. Haven't had to deal with them other than when they send the policy information.
The only claim I had was very quickly and easily handled by the company. No problems at all.
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My one experience was a very good one quick settlement and great help
Helpful when adding/removing son from coverage.
All of the experiences I had with this company were great. The staff was very polite and helpful.
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Customer service is okay once you finally talk with someone.
Went above and beyond to ensure that I received everything I could to compensate me for stolen car (that was quite old) and that had been purposefully destroyed. Without enough monetary compensation I would had to go carless.