Intact Insurance Auto Insurance Reviews

Hi, I have had a claim open for the past 5 years. Which I have been trying to settle for that many years. Intact keeps asking my lawyers for the same info over and over and over and over again to try and delay the process of settlement. They obviously don’t care how much of a life effect it has on the former clients. They just don’t care. They are just trying to get out of paying. Because that last what they do.

I had an accident that was not our fault. The vehicle was a total loss. They reduced our vehicles value. Then took away our Rental. Once they give you an offer they can take your rental away. It has now been a fight to get anything from them. Going on 5 weeks and they are not getting back to me. Strongly advise finding another insurer as Intact is not there for you when you need them.

Had a commercial insurance policy with Intact and had a small claim. The service was OK and the repair was done which I paid for. Intact then quadrupled my monthly rate. It was pretty outrageous so I'm currently hunting for another insurance company.

Bad company. Avoid using them. I'm insured through them, the only thing I changed on my policy is I moved from Leduc to Spruce Grove. They raised my insurance from 2216 a year to over 2700, just cause I moved. I called another insurance company and they quoted me 2100. Once my penalty for cancelling is lower I am gone.

They will recommend a body shop they do business with and do a lousy job. You should stay away, I will not renew my insurance with this company.

I have a false car theft claim on my record. I was never informed by Intact. I found out through another insurance company. I called my broker who knew nothing about it. I called the Claims Department for 2 weeks and spoke to 7 different agents. The claims department said they had to investigate which would take 3 months. I told Intact that my policy was due and they said they would contact me before the due date guess what? They contacted me on the due date which was too late to switch to another company because of the false claim other insurance companies quoted me with high premiums. So I am forced to stay with them for another year. In the meantime, I have filed a complaint against Intact for mistreating, misleading, defrauding me to stay with them. They also increased my policy from $ 538 to $ 682 for no reason. Please don't join Intact!

Intact classified me as a high risk because I had 2 no-fault claims in one year... one claim was over a deer running out in front of me and the other was for hail damage a month or 2 later... like I had any control of this... they left me high and dry with no insurance on my Motorhome... I'm not impressed, I was with Intact giving them $10,000 to $12,000 a year for insurance for many many years... and I've never had an accident only no-fault... I don't understand how this is allowed.

Outrageous abuse. This Intact Insurance for Uber drivers is extremely expensive. If at any point you decide to cancel, they will even charge you a "Cancellation Fee"!!! Also, be aware that Intact share your personal information with the Police, in case you miss a monthly payment. Extremely abusive monopoly and invasion of privacy. They need to be sued collectively to reimburse for so many abuses!

I have an accident 06-2017 when my car was parked. I was sent to Intact body shop and got a bad repair on top (09-2019). It is not repaired and my car is destroyed. Now they want to repair without an estimate. But in the end, we will meet in court!

The worst insurance company I have ever had to deal with. Won’t return phone calls, rude when you do get someone. Pretty much there just to ripe you off. I wouldn’t recommend this for anyone.