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I had this insurance company and when I was hit by a possible drunk driver. Basically, it was a hit-and-run accident. I was left stranded without a vehicle when I called the police when the accident occurred and they did their investigation they got back to me and said they found the vehicle responsible I had told them Intact insurance made it so difficult to make a claim even though I was a victim of a crime... The police told me that my insurance company should have gone after the company that hit me but instead, Intact insurance dropped me as a customer and got victimized again this insurance company doesn't care about its customers only their self-interest in denying claims...