Intact Insurance Auto Insurance Reviews

I needed to get a letter of experience and it ended up taking 2 whole weeks to get. The first time I called they said they would get it back to me in 1-2 days. After 4 days I called again and they said they had no record of it but they would try again and it would be 1-2 days. Again after 4 days, I called and they still had no record of it.

They make it extremely difficult in contacting personnel. Extremely poor and disrespectful customer service. Nobody asked me the reason I quit Intact insurance.
It seems they don't care...

I had a very bad experience with Intact Insurance. They do not listen to their clients and their communication is terrible. I tried contacting them multiple times, left voicemails, and still received no response. The lack of professionalism and support caused me a lot of unnecessary stress. I regret choosing this company for my insurance needs. I do not recommend them to anyone looking for reliable service.

Had a total write-off over 6 months ago and still haven't been paid. Completely incompetent. Have had to pay out of pocket for a replacement and still haven't seen any money. Avoid at all costs.

They tell you that they are going to collect the payment on a date and they collect it before and then they penalize you for not paying. Customer service is not responding. Please stay away from this company.

Horrible customer service, Horrible claim adjustor, trying to rip you off. Don't want to pay

This is the worst company I have ever been dealing with. Nobody knows what to do with my claim. For two half months I have been running and collecting all the documents they need. Very much doing adjuster job and pay them for that. I might pay for my Rent-A-Car, too if you thinking about buying this insurance company, don't.

intact is an outrageous company. It has been well over one month since we filed a claim and after speaking to 11 agents , still no response, let alone a settlement. Absolutely no service! Intact will take your money instantly, but don't expect a payment for month! will be looking for a new insurance company tomorrow. goodbye Johnsons, Belair direct, and Intact!

.. not to recommend. Why? I was paying to much money for insurance and after accident I was losing my nerve, my time, my vehicle, and on the end money.

They will not pay my truck was stolen and almost a year later and not a dollar they are investigating every day a new something they are looking for any reason not to pay then someone tbone me in my other truck they have taken my other truck will not give back to me and they have not payed me a dollar for the second truck
They are scammers they will go to the police and try to have you charged for anything to claim excuse not to pay becarefull this company is very awful this is after being a customer for 22 years.